Shipping Policy

  • Free shipping.
  • Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Shipping Returns

To return your product, mail or ship your product to:

Heat Cable Store Returns
1515 South 5th Street
Hopkins, MN  USA  55343


  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
  • Did we miss something? Contact us if we did.