Once I order, how long will it take for me to get my stuff?

Orders are generally fulfilled within a business day of your order. Free Shipping Radiant Solutions Free Shipping option uses standard UPS ground delivery. We are based in the Twin Cities (Minneapolis/St. Paul) metro area, so depending on where you are located, your...

How Hot does Your Heat Tape Get?

Not very hot. Radiant Solutions Self-Regulating Heat Tape changes its heat output based on the temperatures of its surrounding environment. At any given point, depending on the temperatures outside, the cable could be a range of temperatures. However, its peak...

How long is the plug-in cord?

Each standard Heat Tape Pro cable has a 10-foot unheated lead. This lead-length is in addition to the the listed heat tape length, so a 50-foot Heat Tape PRO will actually be 60 feet long with 50 feet of it heated and the remaining 10 is an un-heated cord with plug....

Do the plugs light up?

Yes. The plug-in heads of our Heat Tape Pro Ice dam Heat tape are lit via an LED when it is plugged in. This pretty cool when you want to see if your heat cable is plugged in and working. Just glance out at the outlet and see if you see the light. Even better: when...

Where can I buy Radiant Solutions Products?

Right now we are online only. You can purchase Radiant Solutions Ice Dam Prevention Products here on our website, at one of our Authorized Reseller’s websites, on eBay, or on Amazon.com.

Do you install heat tape?

We don’t install heat tape, but we know who does. We work with licensed roofers, electricians and other contractors as Authorized Installer’s of Radiant Solutions Products. We have authorized installers all over the country. If you are interested in...

Do you remove Ice Dams?

No, we do not. We sell ice dam prevention systems that include ice dam heat tape and controls, but we do not provide the service of removing ice dams once they have formed. In the Twin Cities Area, we have a partner service company called The Ice Dam Company that does...

What is Self-Regulating Heat Tape?

Heat Tape purchased in big-box stores is constant wattage heat tape. “Constant Wattage” means: it is always on. It is always drawing full power and is costing you peak energy expenses, which –over the length of a season– can add up huge. Thought you were...