The Free Shipping option uses available “standard” delivery methods for whichever carrier services your location. For many that means UPS ground, but for locations that UPS doesn’t go to –or is too expensive, we substitute a different carrier.
We are based in the Twin Cities (Minneapolis/St. Paul) metro area, so depending on where you are located, your shipping time will vary.
Here’s A link to shipping distances with Approximations of Lead times
If you can’t wait for your product to arrive via UPS ground, Radiant Solutions also offers a paid, 2-day shipping option. One thing to keep in mind: our cables are fairly heavy, which mean they are expensive for us to ship. This means that they are even more expensive to ship expeditiously. A little bit of planning ahead can save you some good money.
Radiant Solutions Self-Regulating Heat Tape changes its heat output based on the temperatures of its surrounding environment. At any given point, depending on the temperatures outside, the cable could be a range of temperatures. However, its peak temperature is not very hot –typically between 60º-85º when operating in a cool environment. Another way to think about it is that as long as the cable is above freezing it will do its job, which is to create and maintain melted pathways through snow and ice.
This gives our Heat Tape a great advantage over the heat tape you can buy in ‘Big Box’ retailers, because it creates enough warmth to effectively do its job, but won’t do damage to surfaces that it touches. Additionally, our heat cable can be overlapped without concern. Heat Tape that is not self-regulating (i.e., ‘constant wattage’) can not do this (they have explicit warnings in the directions not to do this for risk of fire).
We have even witnessed a coil of crappy big box heat tape starting a fire because it got plugged in when it was still coiled. (Yikes!)
Heat Tape Pro is rated for wet locations and outdoor environments. It is ideally suited for outdoor pipes and can be installed in open drains, such as 4″ PVC pipes for gutter system drainage.
Do not use Pipe Freeze Pro for wet location pipe freeze protection.
You must cover pipe, freeze prevention, cable with insulation under all circumstances. Otherwise it will likely fail to do its job. This includes both Pipe Freeze Pro and Heat Tape Pro.
Use a minimum 1/2″ thickness standard pipe insulation.
If you are in need of a specific product that is currently out of stock, you can request to be notified when new inventory of product is in stock.
Click Here to complete the Re-stock Notification Form
We generally do not reserve stock for miscellaneous reasons outside our stated inventory on this website. Besides selling on this website, we also Sell our products on Amazon.com – in doing so, we send separate inventories to their warehouse for fulfillment, so you could check inventory of the product you are looking for there.
Pipe Freeze Pro’s integrated thermostat turns power on and off automatically to the cable to save electricity. The thermostat is the lump located between the power cord and the heat cable. The thermostat triggers the cable to turn on at 37ºF and off at 50ºF, with a sensitivity range of +/- 4ºF. It’s a great feature that makes Pipe Freeze Pro unique among heat cables on the market.
Yes and no. The cable is approved for exposure to wet conditions but you should keep the thermostat dry for proper operation.
No. The thermostat need only be exposed to cold air. It does not hurt to have the thermostat attached to the pipe but it is not necessary. If you choose to attach it to the pipe keep in mind that the thermostat should not be covered with insulation.
No. You want the thermostat to react to the cold environment so it triggers the Pipe Freeze Pro to turn on.
Heat tape cables should not be installed in any permanently hidden areas.
We have a calculated rate based on the product in your cart if you choose to ship to Canada or Alaska.
More can be found here.
