We work with licensed roofers, electricians and other contractors as Installers of Radiant Solutions Products. We know of installers all over the country.
If you are interested in finding a Heat Tape PRO™ installer in your area, click here to submit your info. If we have an installer we know of in your area, we will send you a recommendation.
As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.
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Measuring is not difficult and you can make measurements without going up on your roof or using a ladder if you err on the side of overestimating the distances. Here’s Radiant Solutions Guide to Measuring for Heat Tape, which gives a detailed overview of measuring and some tips and resources, if you think you need it.
Once you have your measurements, you can use our Heat Tape Calculator to help you determine the length of Heat Tape Pro you need, the number of Heat Tape Clips you’ll need, and misc. product considerations.
This includes, but is not limited to:
The type of roof you have determines the roof clips and accessories needed. Check out our Heat Tape Installation Accessories.
Including a thermostatic heat tape switch or controller in your installation will cut power to your heat tape in times it is not needed. This will lessen your environmental footprint and save you money.
Savings will always depend on the weather and how often you have temperatures above the threshold that the switch turns on your heat cable. In most situations where heat cable is needed, savings will offset the cost of the ThermaCord and then some.
Pipe Freeze Pro’s integrated thermostat turns power on and off automatically to the cable to save electricity. The thermostat is the lump located between the power cord and the heat cable. The thermostat triggers the cable to turn on at 37ºF and off at 50ºF, with a sensitivity range of +/- 4ºF. It’s a great feature that makes Pipe Freeze Pro unique among heat cables on the market.
Yes and no. The cable is approved for exposure to wet conditions but you should keep the thermostat dry for proper operation.
No. The thermostat need only be exposed to cold air. It does not hurt to have the thermostat attached to the pipe but it is not necessary. If you choose to attach it to the pipe keep in mind that the thermostat should not be covered with insulation.
No. You want the thermostat to react to the cold environment so it triggers the Pipe Freeze Pro to turn on.
Because our heat cable can be overlapped, there is no specific way to wrap valves. A simple loop of cable around the body of the valve will be enough. A couple things to remember. First, try to keep the cable in contact with the valve so the heat transfers effectively from the cable to the valve. Next, do your best to insulate the valve to protect it from the cold. This often means getting a little creative with the same insulation you use for the pipe. You can use a scissors to cut the insulation into one or more shapes and then secure those shapes to the valve with tape (duct tape works well). Speaking of tape, remember to use our fiberglass installation tape to secure the cable to the pipe.
We are a family-owned business with less than 10 employees that has been in business since 2016. Our experience with ice dams goes far beyond that: our founder Steve started a business diagnosing and solving Ice Dam problems on customer houses for almost 35 years.
