As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.
Trustindex verifies that the original source of the review is Google.
Their customer service is top notch. Super helpful and they even created a diagram that clearly illustrates what needs to be done for my particular project.Posted on Google![]()
Cory GalsterApril 26, 2026Trustindex verifies that the original source of the review is Google.
WOW! I'm a DIYer with a lot of questions living in heavy snow country. Other companies steer me onto chat that they don't answer. Matt of Radiant took all the time I needed & was VERY knowledgeable. I love that they sell gutter heat tape separators (which local outfits had never heard of!). If you also find their website more informative than others... YES!!! I've placed my order knowing it's with the best.Posted on Google![]()
Chris EnglundDecember 18, 2025Trustindex verifies that the original source of the review is Google.
Great product, great communication and great service. Highly recommendPosted on Google![]()
Rick LaFleurSeptember 30, 2025Trustindex verifies that the original source of the review is Google.
I contacted radiant solutions company through their contact us tab on the website. Matt answered my email very promptly. I had a few more questions so I sent him another email and he called me right back by phone instead of chatting back-and-forth n email. He took the time to answer all my questions and give me inside tips on installation. I highly recommend them and I highly recommend Matt as a sales / customer service representative.Posted on Google![]()
Anthony MarinoJuly 9, 2025Trustindex verifies that the original source of the review is Google.
We are so pleased with the service and product from this company. The self regulating pipe heating cables that we have purchased have kept our pipes in our RV from freezing and running smoothly in this super cold winter. They have been easy to install and monitor. I would highly recommend ALL of the products from this company.Posted on Google![]()
Kelly BarnettJanuary 20, 2025Trustindex verifies that the original source of the review is Google.
I've worked with these guys a few times now and they've been super helpful every time and are great to work with!Posted on Google![]()
JJ BlueNovember 16, 2023Trustindex verifies that the original source of the review is Google.
Amazing products and the best customer service! Have used them for a while and will continue to do so. This company is great to work with.Posted on Google![]()
Jason RohlingOctober 17, 2023Trustindex verifies that the original source of the review is Google.
This is a fantastic company with well thought out and high-quality products. The 'kits' for cable ends, tees and terminals are complete and easy to install. All instructions are complete and excellent support is available. The paper installation manual is a complete planning and installation guide. Company support is first rate. Highly recommended vendor.Posted on Google![]()
Mark StiegemeierOctober 2, 2023Trustindex verifies that the original source of the review is Google.
Excellent products from an outstanding company. Very glad everything is American made and it shows! I contacted the company twice before ordering and I received an answer within the hour. Shipping was vey fast since I ordered on Friday and was delivered on Monday! The 10 year warranty is superior and instructions are clear. There is not another heat cable on the market that even come close to these guys.Posted on Google![]()
Paul BaragerAugust 8, 2023Trustindex verifies that the original source of the review is Google.
Great installation of heat tape on two roof sections. Installer showed up on time, did a professional job, and checked that it worked.Posted on Google![]()
Eric BresslerAugust 5, 2023Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more








As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.
The terms heat cable, heat tape and heat trace are all used interchangeably to described heated cables used to protect pipes from freezing, preventing roof and gutter ice dams from forming and for safeguarding temperature sensitive components.
Other terms we’ve seen used regarding Heat Tape are:
See Below
Measuring is not difficult and you can make measurements without going up on your roof or using a ladder if you err on the side of overestimating the distances. Here’s Radiant Solutions Guide to Measuring for Heat Tape, which gives a detailed overview of measuring and some tips and resources, if you think you need it.
Once you have your measurements, you can use our Heat Tape Calculator to help you determine the length of Heat Tape Pro you need, the number of Heat Tape Clips you’ll need, and misc. product considerations.
We are a family-owned business with less than 10 employees that has been in business since 2016. Our experience with ice dams goes far beyond that: our founder Steve started a business diagnosing and solving Ice Dam problems on customer houses for almost 35 years.
The amount of heat cable needed for pipe freeze prevention is determined by a couple of simple factors including: Length of pipe, diameter of pipe, distance to power supply and number of valves.
Most of the time, we do not recommend a spiral cable application because it’s simply not necessary. It requires 3x the cable to do the same job.
Therefore, simply use a straight, single run of cable affixed to the bottom of the pipe (think 6 o’clock position) using the provided fiberglass installation tape. Next, add 1 foot of cable for every valve because you will be wrapping the valve with cable. For pipes less than 1″ in diameter, a single cable run is sufficient. For larger pipes, two cable runs are recommended. Keep in mind that plastic pipes are less thermally conductive so you may choose to use two cable runs on larger plastic pipes to be safe. Finally, if your outlet isn’t close to the pipe you are treating, factor in enough heat cable to reach your outlet (Pipe Freeze PRO does come with a 36″ power cord).
Finally, you must install insulation on your pipe and heat cable assembly in order for the system to operate effectively. See instructions for further details.
If you are in need of a specific product that is currently out of stock, you can request to be notified when new inventory of product is in stock.
Click Here to complete the Re-stock Notification Form
We generally do not reserve stock for miscellaneous reasons outside our stated inventory on this website. Besides selling on this website, we also Sell our products on Amazon.com – in doing so, we send separate inventories to their warehouse for fulfillment, so you could check inventory of the product you are looking for there.
The short answer is NO. Self-regulating heat cable does not turn itself on and off automatically. To do that you need to put the cable on a switched circuit or outlet or on a controller. Of course, you can also be old-school about it and simply plug and unplug as needed.
“Self-Regulating” refers to the fact that these cables are temperature sensitive. Due to their construction, these cables sense changes in temperature along their entire length, demanding more power as temps fall and less when they rise.
PipeFreeeze Pro™, Pipe Freeze Protection Solution has a built in thermostatic switch, meaning it will turn on and off on it’s own.
Heat Tape Pro™, does not contain a built-in thermostatic controller. We recommend adding the ThermaCord™ Thermostatic controller to turn your Heat Tape PRO to turn the cable on and off with changes in temperature.
We are frequently restocking products and the one you need will soon be available. You can make a request to be notified when out of stock items are re-stocked.
Click Here to Submit your information to be notified of a Products Restock