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Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

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FAQs

Frequently Asked Questions

Yes!

Heat Tape PRO can be use with any gutter system made, be it open, closed, metal, plastic, vertical or horizontal.  Heat Tape PRO will work throughout the winter to keep an ice free path open for water so it can escape and move away from your home.

Keep in mind that if your home has ice dams in addition to ice in your gutters, you will want to install Heat Tape PRO on your roof to address that problem as well. Heat Cable in the gutters alone will not manage problematic ice on the roof surface.

Learn More about How Ice Dams Form Here

No.

Heat tape cables should not be installed in any permanently hidden areas.

You can install Heat Tape on pretty much any type of roof.

This includes, but is not limited to:

  • Asphalt Shingle
  • Cedar Shakes and Shingles
  • Slate
  • Spanish Tile
  • Metal
  • Flat Roofs (EPDM, TPO, Sprayed Urethane, etc.)

The type of roof you have determines the roof clips and accessories needed. Check out our Heat Tape Installation Accessories.

Yes.

Radiant Solutions has the most comprehensive installation system for Heat Tape that exists. We make accessories to install heat tape on almost any kind of roof.

Click here to learn about product specifically for Natural Cedar Roofs

Click Here to lear about products for synthetic cedar roofs

Heat Tape Pro is rated for wet locations and outdoor environments. It is ideally suited for outdoor pipes and can be installed in open drains, such as 4″ PVC pipes for gutter system drainage.

Do not use Pipe Freeze Pro for wet location pipe freeze protection.

No. It is not recommended to use Pipe Freeze Pro inside of pipes.

Consider using Heat Tape Pro inside of open drain pipes as that cable is rated for use in wet areas.

No plug-in ready Heat Tape should be cut, modified or altered.

Heat Tape Pro and Pipe Freeze Pro are offered in many lengths from 6-foot up to 150-foot. These products are not designed to be modified, so you should pick the length you need and work with that length. These cables should not be altered and doing so would void any warranty on the product.

Radiant Solutions DOES offer heat tape on spools that can be cut to any length by you.

We offer heat tape on spools from 250-foot to 1000-foot. These spools are designed to be cut to length, made into multiple cables, etc. Heat Tape on spools needs to be hard-wired into a junction box, or have a power connection plug-in manually added to it for use. It also requires ends to be properly sealed and terminated. When working with Heat Tape on spools, a Licensed Electrician should be utilized to assure proper wiring per regional codes and standards.

Pipe Freeze Pro’s integrated thermostat turns power on and off automatically to the cable to save electricity. The thermostat is the lump located between the power cord and the heat cable. The thermostat triggers the cable to turn on at 37ºF and off at 50ºF, with a sensitivity range of +/- 4ºF.  It’s a great feature that makes Pipe Freeze Pro unique among heat cables on the market.

Can Pipe Freeze Pro get wet?

Yes and no. The cable is approved for exposure to wet conditions but you should keep the thermostat dry for proper operation.

Does the thermostat/sensor need to be touching the Pipe?

No. The thermostat need only be exposed to cold air. It does not hurt to have the thermostat attached to the pipe but it is not necessary. If you choose to attach it to the pipe keep in mind that the thermostat should not be covered with insulation.

Should the thermostat be under the insulation?

No. You want the thermostat to react to the cold environment so it triggers the Pipe Freeze Pro to turn on.