Help
What do you need help with? Select the area below that will best provide the answer to your questions.
Specific Product Information
- Buying Guide
Understanding What to Buy
A complete overview of how to choose the correct product, covering: selection, measuring, calculating and installation basics
- Measuring Guide
How to Measure for Heat Tape
A complete overview of how to choose the correct product, covering: selection, measuring, calculating and installation basics
- Shop by Roof Type
Identify What You Need, Based on your Roof
Don’t know what heat tape products you need? Use this handy visual guide to find the products best for your roof.
- Manuals & Info
Product Instructions & Specifications
Find documents and technical information for our heat tape product. Get installation instructions, guidelines and warnings.
General Heat Tape Help
Your Order, Inventory & Returns
- Product Warranty
Register Your Product For Warranty
Learn about & enable the best warranty in the Heat Tape industry: The Radiant Solutions 10-Year Guaranty.
- Warranty Claims
File a Claim on a Defective Product
If your heat tape or accessory has failed within the parameters of our warranty, file a claim