Shipping Times & Policies
Packing & Sending Your Order
Orders are processed and sent from our warehouse within 1-2 business days of processing payment, unless noted at the time the order is placed or you receive an email notice that an item in your order has been delayed.
Any expected delivery dates that may be given during the buying process are only estimates but we work hard to get all orders out promptly and accurately. Orders can be delayed due to order-verification or the time the order has been placed. Orders may be delivered in separate shipments.
Delivery Transit Times
US Standard & Free Shipping
Unless an alternative option was selected at checkout, Radiant Solutions ships standard orders via USPS or UPS ground. Approximate shipping times from our warehouse are as follows:
- Zone 1 1 - 2 Days
- Zone 2 2 - 4 Days
- Zone 3 3 - 5 Days
- Zone 4 5 - 7 Days
A complete and correct delivery address is essential.
Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to Radiant Solutions Company as undeliverable. When the carrier returns an undeliverable package to us, please contact us to make arrangements for reshipment.
Alaska & Canada
Our Friends to the North
We know what kind of winters you guys deal with up there. You’re gonna need our products! We are constantly assessing the best way to get you Radiant Solutions Products for a fair value.
Currently, that means covering the high cost of shipping north of the lower 48 by calculating a fee based on the amount of product being shipped, with a flat-fee as a base cost, with incremental adds for larger shipments.