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Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

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FAQs

Frequently Asked Questions

Yes!

You must cover pipe, freeze prevention, cable with insulation under all circumstances. Otherwise it will likely fail to do its job. This includes both Pipe Freeze Pro and Heat Tape Pro. 

Use a minimum 1/2″ thickness standard pipe insulation.

The short answer is NO. Self-regulating heat cable does not turn itself on and off automatically. To do that you need to put the cable on a switched circuit or outlet or on a controller. Of course, you can also be old-school about it and simply plug and unplug as needed. 

“Self-Regulating” refers to the fact that these cables are temperature sensitive. Due to their construction, these cables sense changes in temperature along their entire length, demanding more power as temps fall and less when they rise. 

PipeFreeeze Pro™, Pipe Freeze Protection Solution has a built in thermostatic switch, meaning it will turn on and off on it’s own.

Heat Tape Pro™, does not contain a built-in thermostatic controller. We recommend adding the ThermaCord™ Thermostatic controller to turn your Heat Tape PRO to turn the cable on and off with changes in temperature.

The type of clip you need for your heat tap installation is based on what kind of roof you have.

We are building a hand guide to identify what kind of roof you have and find the clips that can/should be used with that roof-type.

View the Guide Explaining What Clips You Need Here

To know how many clips you need to buy, there are two things you need:

  1. Some Basic measurements regarding your installation area & some considerations to note
  2. Our handy Heat Tape Calculator to punch in your measurements & notes

We have a guide on How to Measure for Purchasing Heat Tape that will help you. Once you have your measurements, you can find our Heat Tape Calculator here.

You can install Heat Tape on pretty much any type of roof.

This includes, but is not limited to:

  • Asphalt Shingle
  • Cedar Shakes and Shingles
  • Slate
  • Spanish Tile
  • Metal
  • Flat Roofs (EPDM, TPO, Sprayed Urethane, etc.)

The type of roof you have determines the roof clips and accessories needed. Check out our Heat Tape Installation Accessories.

Including a thermostatic heat tape switch or controller in your installation will cut power to your heat tape in times it is not needed. This will lessen your environmental footprint and save you money.

Savings will always depend on the weather and how often you have temperatures above the threshold that the switch turns on your heat cable. In most situations where heat cable is needed, savings will offset the cost of the ThermaCord and then some.

On Heat Tape Pro:

Every Length of Heat Tape Pro has a cord length of 10-feet that is not included in the listed/state length. Meaning: A 100-foot Heat Tape pro will have a 100 feet of heated cable + a 10-foot unheated power cord.

On Pipe Freeze Pro:

Every Length of Pipe Freeze Pro has a cord length of 3-feet (36″) that is not included in the listed/state length. Meaning: A 30-foot Heat Tape pro will have a 30 feet of heated cable + a 3-foot unheated power cord.

The Thermostat keeps the heat cable turned off (and thus draw no power) until it detects temperatures below 37ºF. 

Once it turns on, the self-regulating aspect takes over and directs heat to the area(s) of the cable that are in contact with the cold. The thermostat should be positioned outside of the insulating layer so it can effectively read the temperature of the air.

As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.