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Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

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FAQs

Frequently Asked Questions

Here’s a handy guide that explains the steps of measuring so you know which length of heat tape to get.

Measuring the area of your roof that is affected by ice dams so you know how much heat tape to get is not overly complex, but it does have a few variables. Use our Heat Tape Measuring Guide to understand the process and print a worksheet that you can use to make sure you have all the right numbers.

Once you have all the measurements and considerations you need, use our Heat Tape Calculator to calculate the size of heat tape you should get.

Orders are generally fulfilled within a business day of your purchase. Delivery times depend on where you are in the U.S.

heat tape shipping times

Free Shipping

The Free Shipping option uses available “standard” delivery methods for whichever carrier services your location. For many that means UPS ground, but for locations that UPS doesn’t go to –or is too expensive, we substitute a different carrier. 

We are based in the Twin Cities (Minneapolis/St. Paul) metro area, so depending on where you are located, your shipping time will vary.

Here’s A link to shipping distances with Approximations of Lead times

2-Day Shipping

If you can’t wait for your product to arrive via UPS ground, Radiant Solutions also offers a paid, 2-day shipping option. One thing to keep in mind: our cables are fairly heavy, which mean they are expensive for us to ship. This means that they are even more expensive to ship expeditiously. A little bit of planning ahead can save you some good money.

Yes We Do. However, it is fairly costly.

We have a calculated rate based on the product in your cart if you choose to ship to Canada or Alaska.
More can be found here.

If you are in need of a specific product that is currently out of stock, you can request to be notified when new inventory of product is in stock.

Click Here to complete the Re-stock Notification Form

We generally do not reserve stock for miscellaneous reasons outside our stated inventory on this website. Besides selling on this website, we also Sell our products on Amazon.com – in doing so, we send separate inventories to their warehouse for fulfillment, so you could check inventory of the product you are looking for there.

On Heat Tape Pro:

Every Length of Heat Tape Pro has a cord length of 10-feet that is not included in the listed/state length. Meaning: A 100-foot Heat Tape pro will have a 100 feet of heated cable + a 10-foot unheated power cord.

On Pipe Freeze Pro:

Every Length of Pipe Freeze Pro has a cord length of 3-feet (36″) that is not included in the listed/state length. Meaning: A 30-foot Heat Tape pro will have a 30 feet of heated cable + a 3-foot unheated power cord.

No plug-in ready Heat Tape should be cut, modified or altered.

Heat Tape Pro and Pipe Freeze Pro are offered in many lengths from 6-foot up to 150-foot. These products are not designed to be modified, so you should pick the length you need and work with that length. These cables should not be altered and doing so would void any warranty on the product.

Radiant Solutions DOES offer heat tape on spools that can be cut to any length by you.

We offer heat tape on spools from 250-foot to 1000-foot. These spools are designed to be cut to length, made into multiple cables, etc. Heat Tape on spools needs to be hard-wired into a junction box, or have a power connection plug-in manually added to it for use. It also requires ends to be properly sealed and terminated. When working with Heat Tape on spools, a Licensed Electrician should be utilized to assure proper wiring per regional codes and standards.

There is no difference.

The terms heat cable, heat tape and heat trace are all used interchangeably to described heated cables used to protect pipes from freezing, preventing roof and gutter ice dams from forming and for safeguarding temperature sensitive components.

Other terms we’ve seen used regarding Heat Tape are:

  • Heat Coils & Heating Coils – Heat Tape has been called this because of the way the zig-zag pattern looks like a heating coil-element (like inside of a toaster)
  • Gutter Trace – Heat Tape get’s called this because of the usage in and around gutters

Yes!

You must cover pipe, freeze prevention, cable with insulation under all circumstances. Otherwise it will likely fail to do its job. This includes both Pipe Freeze Pro and Heat Tape Pro. 

Use a minimum 1/2″ thickness standard pipe insulation.