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Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

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FAQs

Frequently Asked Questions

Yes. When the Heat Tape is plugged into a working outlet the plug will light up.

Note:
If you are using a Thermostatic switch like the ThermaCord with Heat Tape Pro, the plug on your heat tape will only be lit up when the ambient temperature is low enough and your ThermaCord has switched on power to your Heat tape. (for Pipe Freeze Pro, the thermostatic switch is integrated and comes after the plug, so your plug should be illuminated)

No. Not even close.

Our cables operate at between 40ºF to 90ºF so they will not melt or damage any surface or material they come into contact with. Except chocolate. Our cables will thoroughly melt chocolate.

No. Pipe Freeze PRO is not designed for use in outdoor conditions.

The cable can be exposed to wetness but the thermostat must stay dry to function properly. Use Pipe Freeze PRO for pipe freeze prevention applications only.

Totally.

Pipe Freeze PRO can be overlapped during installation. This is a fundamental advantage of self-regulating heat cable over cheap, constant wattage cable found in hardware stores is that it can be overlapped without risk of shorting out or catching fire. So yes, overlap away!

Good news. Heat Tape Pro and Pipe Freeze Pro are the only heat cables in the world you can see is working. The GlowCap is the LED end cap used to terminate all of our pre-terminated heat cables. If you see the green light glowing at the end of the cable, the cable is working. We also offer a GlowCap End Seal Kit for field assembled cable systems.

Another quite obvious way of determining if your heat cable is working is to feel if it is warm.

We don’t install heat tape, but we know who does.

We work with licensed roofers, electricians and other contractors as Installers of Radiant Solutions Products. We know of installers all over the country.

If you are interested in finding a Heat Tape PRO™ installer in your area, click here to submit your info. If we have an installer we know of in your area, we will send you a recommendation.

Yes We Do. However, it is fairly costly.

We have a calculated rate based on the product in your cart if you choose to ship to Canada or Alaska.
More can be found here.

If the product you need is currently out of stock, don’t worry. 

We are frequently restocking products and the one you need will soon be available. You can make a request to be notified when out of stock items are re-stocked. 

Click Here to Submit your information to be notified of a Products Restock