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Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

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FAQs

Frequently Asked Questions

The short answer is NO. Self-regulating heat cable does not turn itself on and off automatically. To do that you need to put the cable on a switched circuit or outlet or on a controller. Of course, you can also be old-school about it and simply plug and unplug as needed. 

“Self-Regulating” refers to the fact that these cables are temperature sensitive. Due to their construction, these cables sense changes in temperature along their entire length, demanding more power as temps fall and less when they rise. 

PipeFreeeze Pro™, Pipe Freeze Protection Solution has a built in thermostatic switch, meaning it will turn on and off on it’s own.

Heat Tape Pro™, does not contain a built-in thermostatic controller. We recommend adding the ThermaCord™ Thermostatic controller to turn your Heat Tape PRO to turn the cable on and off with changes in temperature.

No plug-in ready Heat Tape should be cut, modified or altered.

Heat Tape Pro and Pipe Freeze Pro are offered in many lengths from 6-foot up to 150-foot. These products are not designed to be modified, so you should pick the length you need and work with that length. These cables should not be altered and doing so would void any warranty on the product.

Radiant Solutions DOES offer heat tape on spools that can be cut to any length by you.

We offer heat tape on spools from 250-foot to 1000-foot. These spools are designed to be cut to length, made into multiple cables, etc. Heat Tape on spools needs to be hard-wired into a junction box, or have a power connection plug-in manually added to it for use. It also requires ends to be properly sealed and terminated. When working with Heat Tape on spools, a Licensed Electrician should be utilized to assure proper wiring per regional codes and standards.

The amount of heat cable needed for pipe freeze prevention is determined by a couple of simple factors including: Length of pipe, diameter of pipe, distance to power supply and number of valves. 

Most of the time, we do not recommend a spiral cable application because it’s simply not necessary. It requires 3x the cable to do the same job. 

Therefore, simply use a straight, single run of cable affixed to the bottom of the pipe (think 6 o’clock position) using the provided fiberglass installation tape. Next, add 1 foot of cable for every valve because you will be wrapping the valve with cable. For pipes less than 1″ in diameter, a single cable run is sufficient. For larger pipes, two cable runs are recommended. Keep in mind that plastic pipes are less thermally conductive so you may choose to use two cable runs on larger plastic pipes to be safe. Finally, if your outlet isn’t close to the pipe you are treating, factor in enough heat cable to reach your outlet (Pipe Freeze PRO does come with a 36″ power cord). 

Finally, you must install insulation on your pipe and heat cable assembly in order for the system to operate effectively. See instructions for further details.

Heat Tape Pro is rated for wet locations and outdoor environments. It is ideally suited for outdoor pipes and can be installed in open drains, such as 4″ PVC pipes for gutter system drainage.

Do not use Pipe Freeze Pro for wet location pipe freeze protection.

Self-Regulating Heat Tape will draw variable Power depending on the ambient temperature. It draws more power when temperatures are cold and less power when temperatures are warmer. However when the self-regulating cable is plugged in, it is always working, even if only slightly drawing power in warm temperatures. Adding the temperature-controlled switch like ThermaCord to plug-in heat tape or a Thermostatic Controller with Sensor to field assembled cable, will cut the supply of power to your Heat tape when it is not needed. 

This will save you energy Costs.

As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.

If the product you need is currently out of stock, don’t worry. 

We are frequently restocking products and the one you need will soon be available. You can make a request to be notified when out of stock items are re-stocked. 

Click Here to Submit your information to be notified of a Products Restock

On Heat Tape Pro:

Every Length of Heat Tape Pro has a cord length of 10-feet that is not included in the listed/state length. Meaning: A 100-foot Heat Tape pro will have a 100 feet of heated cable + a 10-foot unheated power cord.

On Pipe Freeze Pro:

Every Length of Pipe Freeze Pro has a cord length of 3-feet (36″) that is not included in the listed/state length. Meaning: A 30-foot Heat Tape pro will have a 30 feet of heated cable + a 3-foot unheated power cord.