Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

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FAQs

Frequently Asked Questions

PipeFreezePRO comes with one or more 30ft rolls of high-quality fiberglass tape, but you can use any tape with a temperature rating of 150º F and above. Self-adhesive aluminum foil tape can be used but avoid standard tapes, including electrical tape and duct tape because they lose their adhesion when exposed to heat. Remember, it’s imperative to cover the pipe/heat tape assembly with pipe insulation (1/2″ minimum thickness). Think four easy steps: 1) cable on pipe, 2) tape on cable, 3) insulation on pipe/cable and 4) tape on insulation. 

Totally.

Pipe Freeze PRO can be overlapped during installation. This is a fundamental advantage of self-regulating heat cable over cheap, constant wattage cable found in hardware stores is that it can be overlapped without risk of shorting out or catching fire. So yes, overlap away!

Yes!

You must cover pipe, freeze prevention, cable with insulation under all circumstances. Otherwise it will likely fail to do its job. This includes both Pipe Freeze Pro and Heat Tape Pro. 

Use a minimum 1/2″ thickness standard pipe insulation.

Good news. Heat Tape Pro and Pipe Freeze Pro are the only heat cables in the world you can see is working. The GlowCap is the LED end cap used to terminate all of our pre-terminated heat cables. If you see the green light glowing at the end of the cable, the cable is working. We also offer a GlowCap End Seal Kit for field assembled cable systems.

Another quite obvious way of determining if your heat cable is working is to feel if it is warm.

The short answer is NO. Self-regulating heat cable does not turn itself on and off automatically. To do that you need to put the cable on a switched circuit or outlet or on a controller. Of course, you can also be old-school about it and simply plug and unplug as needed. 

“Self-Regulating” refers to the fact that these cables are temperature sensitive. Due to their construction, these cables sense changes in temperature along their entire length, demanding more power as temps fall and less when they rise. 

PipeFreeeze Pro™, Pipe Freeze Protection Solution has a built in thermostatic switch, meaning it will turn on and off on it’s own.

Heat Tape Pro™, does not contain a built-in thermostatic controller. We recommend adding the ThermaCord™ Thermostatic controller to turn your Heat Tape PRO to turn the cable on and off with changes in temperature.

If the product you need is currently out of stock, don’t worry. 

We are frequently restocking products and the one you need will soon be available. You can make a request to be notified when out of stock items are re-stocked. 

Click Here to Submit your information to be notified of a Products Restock

No. 

While the cable itself can be exposed to moisture you should keep the thermostat in a dry location.

Radiant Solutions products, including Ice Dam Prevention products such as Heat Tape Pro and Pipe freeze Prevention products like Pipe Freeze Pro can be purchase here at this website or at Amazon.com.