We are a family-owned business with less than 10 employees that has been in business since 2016. Our experience with ice dams goes far beyond that: our founder Steve started a business diagnosing and solving Ice Dam problems on customer houses for almost 35 years.
Yes. Pipe Freeze Pro can be used on any commonly available pipe material including PEX, PVC, ABS, galvanized steel, copper and cast iron. This cable operates at somewhere between 40ºF and 90ºF so it will not melt anything.
The short answer is NO. Self-regulating heat cable does not turn itself on and off automatically. To do that you need to put the cable on a switched circuit or outlet or on a controller. Of course, you can also be old-school about it and simply plug and unplug as needed.
“Self-Regulating” refers to the fact that these cables are temperature sensitive. Due to their construction, these cables sense changes in temperature along their entire length, demanding more power as temps fall and less when they rise.
PipeFreeeze Pro™, Pipe Freeze Protection Solution has a built in thermostatic switch, meaning it will turn on and off on it’s own.
Heat Tape Pro™, does not contain a built-in thermostatic controller. We recommend adding the ThermaCord™ Thermostatic controller to turn your Heat Tape PRO to turn the cable on and off with changes in temperature.
This includes, but is not limited to:
The type of roof you have determines the roof clips and accessories needed. Check out our Heat Tape Installation Accessories.
You must cover pipe, freeze prevention, cable with insulation under all circumstances. Otherwise it will likely fail to do its job. This includes both Pipe Freeze Pro and Heat Tape Pro.
Use a minimum 1/2″ thickness standard pipe insulation.
Good news. Heat Tape Pro and Pipe Freeze Pro are the only heat cables in the world you can see is working. The GlowCap is the LED end cap used to terminate all of our pre-terminated heat cables. If you see the green light glowing at the end of the cable, the cable is working. We also offer a GlowCap End Seal Kit for field assembled cable systems.
Another quite obvious way of determining if your heat cable is working is to feel if it is warm.
PipeFreezePRO comes with one or more 30ft rolls of high-quality fiberglass tape, but you can use any tape with a temperature rating of 150º F and above. Self-adhesive aluminum foil tape can be used but avoid standard tapes, including electrical tape and duct tape because they lose their adhesion when exposed to heat. Remember, it’s imperative to cover the pipe/heat tape assembly with pipe insulation (1/2″ minimum thickness). Think four easy steps: 1) cable on pipe, 2) tape on cable, 3) insulation on pipe/cable and 4) tape on insulation.
Pipe Freeze Pro’s integrated thermostat turns power on and off automatically to the cable to save electricity. The thermostat is the lump located between the power cord and the heat cable. The thermostat triggers the cable to turn on at 37ºF and off at 50ºF, with a sensitivity range of +/- 4ºF. It’s a great feature that makes Pipe Freeze Pro unique among heat cables on the market.
Yes and no. The cable is approved for exposure to wet conditions but you should keep the thermostat dry for proper operation.
No. The thermostat need only be exposed to cold air. It does not hurt to have the thermostat attached to the pipe but it is not necessary. If you choose to attach it to the pipe keep in mind that the thermostat should not be covered with insulation.
No. You want the thermostat to react to the cold environment so it triggers the Pipe Freeze Pro to turn on.
