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Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

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FAQs

Frequently Asked Questions

Yes!

You must cover pipe, freeze prevention, cable with insulation under all circumstances. Otherwise it will likely fail to do its job. This includes both Pipe Freeze Pro and Heat Tape Pro. 

Use a minimum 1/2″ thickness standard pipe insulation.

The short answer is NO. Self-regulating heat cable does not turn itself on and off automatically. To do that you need to put the cable on a switched circuit or outlet or on a controller. Of course, you can also be old-school about it and simply plug and unplug as needed. 

“Self-Regulating” refers to the fact that these cables are temperature sensitive. Due to their construction, these cables sense changes in temperature along their entire length, demanding more power as temps fall and less when they rise. 

PipeFreeeze Pro™, Pipe Freeze Protection Solution has a built in thermostatic switch, meaning it will turn on and off on it’s own.

Heat Tape Pro™, does not contain a built-in thermostatic controller. We recommend adding the ThermaCord™ Thermostatic controller to turn your Heat Tape PRO to turn the cable on and off with changes in temperature.

Yes!

Heat Tape PRO can be use with any gutter system made, be it open, closed, metal, plastic, vertical or horizontal.  Heat Tape PRO will work throughout the winter to keep an ice free path open for water so it can escape and move away from your home.

Keep in mind that if your home has ice dams in addition to ice in your gutters, you will want to install Heat Tape PRO on your roof to address that problem as well. Heat Cable in the gutters alone will not manage problematic ice on the roof surface.

Learn More about How Ice Dams Form Here

Heat Tape Pro is our line of robust, outdoor rated cable. It’s designed specifically for the demands of extreme environments including wet locations such as outdoor pipes, open drain lines and of course roof and gutter de-icing applications. Do not use Pipe Freeze Pro as it is rated for dry locations only.

Heat Tape Pro is rated for wet locations and outdoor environments. It is ideally suited for outdoor pipes and can be installed in open drains, such as 4″ PVC pipes for gutter system drainage.

Do not use Pipe Freeze Pro for wet location pipe freeze protection.

Yes.

Heat Tape Pro & Piper Freeze Pro can both overlap and/or touch itself in your installation.

Heat Tape Pro

It’s fine to overlap your heat tape pro, or have it touching itself in your install. The cable only itself heats up to less than 100ºF at most. This is plenty of warmth to stop ice dams from forming, but isn’t that much warmer than the temperature of your body. Sometimes it won’t even feel that warm to the touch.

This is different than a lot of heat tape that can be purchased at stores: contestant wattage cable can get much hotter and can even be dangerous if you overlap them. Not our cable, however.

Pipe Freeze Pro

Pipe Freeze Pro can touch itself, overlap with itself, or be wrapped around itself on the pipe. It won’t get too hot because not only is it designed to have a maximum output temperature that is less than 100ºF, it is self-regulating –so it’s output adjusts to the ambient temperature near the cable.

Orders are generally fulfilled within a business day of your purchase. Delivery times depend on where you are in the U.S.

heat tape shipping times

Free Shipping

The Free Shipping option uses available “standard” delivery methods for whichever carrier services your location. For many that means UPS ground, but for locations that UPS doesn’t go to –or is too expensive, we substitute a different carrier. 

We are based in the Twin Cities (Minneapolis/St. Paul) metro area, so depending on where you are located, your shipping time will vary.

Here’s A link to shipping distances with Approximations of Lead times

2-Day Shipping

If you can’t wait for your product to arrive via UPS ground, Radiant Solutions also offers a paid, 2-day shipping option. One thing to keep in mind: our cables are fairly heavy, which mean they are expensive for us to ship. This means that they are even more expensive to ship expeditiously. A little bit of planning ahead can save you some good money.

If the product you need is currently out of stock, don’t worry. 

We are frequently restocking products and the one you need will soon be available. You can make a request to be notified when out of stock items are re-stocked. 

Click Here to Submit your information to be notified of a Products Restock