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Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

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FAQs

Frequently Asked Questions

As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.

The short answer is NO. Self-regulating heat cable does not turn itself on and off automatically. To do that you need to put the cable on a switched circuit or outlet or on a controller. Of course, you can also be old-school about it and simply plug and unplug as needed. 

“Self-Regulating” refers to the fact that these cables are temperature sensitive. Due to their construction, these cables sense changes in temperature along their entire length, demanding more power as temps fall and less when they rise. 

PipeFreeeze Pro™, Pipe Freeze Protection Solution has a built in thermostatic switch, meaning it will turn on and off on it’s own.

Heat Tape Pro™, does not contain a built-in thermostatic controller. We recommend adding the ThermaCord™ Thermostatic controller to turn your Heat Tape PRO to turn the cable on and off with changes in temperature.

The amount of heat cable needed for pipe freeze prevention is determined by a couple of simple factors including: Length of pipe, diameter of pipe, distance to power supply and number of valves. 

Most of the time, we do not recommend a spiral cable application because it’s simply not necessary. It requires 3x the cable to do the same job. 

Therefore, simply use a straight, single run of cable affixed to the bottom of the pipe (think 6 o’clock position) using the provided fiberglass installation tape. Next, add 1 foot of cable for every valve because you will be wrapping the valve with cable. For pipes less than 1″ in diameter, a single cable run is sufficient. For larger pipes, two cable runs are recommended. Keep in mind that plastic pipes are less thermally conductive so you may choose to use two cable runs on larger plastic pipes to be safe. Finally, if your outlet isn’t close to the pipe you are treating, factor in enough heat cable to reach your outlet (Pipe Freeze PRO does come with a 36″ power cord). 

Finally, you must install insulation on your pipe and heat cable assembly in order for the system to operate effectively. See instructions for further details.

The type of clip you need for your heat tap installation is based on what kind of roof you have.

We are building a hand guide to identify what kind of roof you have and find the clips that can/should be used with that roof-type.

View the Guide Explaining What Clips You Need Here

To know how many clips you need to buy, there are two things you need:

  1. Some Basic measurements regarding your installation area & some considerations to note
  2. Our handy Heat Tape Calculator to punch in your measurements & notes

We have a guide on How to Measure for Purchasing Heat Tape that will help you. Once you have your measurements, you can find our Heat Tape Calculator here.

No. Pipe Freeze PRO is not designed for use in outdoor conditions.

The cable can be exposed to wetness but the thermostat must stay dry to function properly. Use Pipe Freeze PRO for pipe freeze prevention applications only.

No plug-in ready Heat Tape should be cut, modified or altered.

Heat Tape Pro and Pipe Freeze Pro are offered in many lengths from 6-foot up to 150-foot. These products are not designed to be modified, so you should pick the length you need and work with that length. These cables should not be altered and doing so would void any warranty on the product.

Radiant Solutions DOES offer heat tape on spools that can be cut to any length by you.

We offer heat tape on spools from 250-foot to 1000-foot. These spools are designed to be cut to length, made into multiple cables, etc. Heat Tape on spools needs to be hard-wired into a junction box, or have a power connection plug-in manually added to it for use. It also requires ends to be properly sealed and terminated. When working with Heat Tape on spools, a Licensed Electrician should be utilized to assure proper wiring per regional codes and standards.

Including a thermostatic heat tape switch or controller in your installation will cut power to your heat tape in times it is not needed. This will lessen your environmental footprint and save you money.

Savings will always depend on the weather and how often you have temperatures above the threshold that the switch turns on your heat cable. In most situations where heat cable is needed, savings will offset the cost of the ThermaCord and then some.

There’s two main steps to determining how much Heat Tape you need:

  1. Make a couple simple measurements of your house/roof, while noting a couple aspects of your situation
  2. Use Our Heat Tape Calculator to plug in those numbers, which can tell you how much heat cable you’ll need

See Below


Measuring for Heat Tape

Measuring is not difficult and you can make measurements without going up on your roof or using a ladder if you err on the side of overestimating the distances. Here’s Radiant Solutions Guide to Measuring for Heat Tape, which gives a detailed overview of measuring and some tips and resources, if you think you need it.

The Heat Tape Calculator

Once you have your measurements, you can use our Heat Tape Calculator to help you determine the length of Heat Tape Pro you need, the number of Heat Tape Clips you’ll need, and misc. product considerations.