As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.
Trustindex verifies that the original source of the review is Google. I contacted radiant solutions company through their contact us tab on the website. Matt answered my email very promptly. I had a few more questions so I sent him another email and he called me right back by phone instead of chatting back-and-forth n email. He took the time to answer all my questions and give me inside tips on installation. I highly recommend them and I highly recommend Matt as a sales / customer service representative.Posted on Anthony MarinoJuly 9, 2025Trustindex verifies that the original source of the review is Google. We are so pleased with the service and product from this company. The self regulating pipe heating cables that we have purchased have kept our pipes in our RV from freezing and running smoothly in this super cold winter. They have been easy to install and monitor. I would highly recommend ALL of the products from this company.Posted on Kelly BarnettJanuary 20, 2025Trustindex verifies that the original source of the review is Google. I've worked with these guys a few times now and they've been super helpful every time and are great to work with!Posted on JJ BlueNovember 16, 2023Trustindex verifies that the original source of the review is Google. Amazing products and the best customer service! Have used them for a while and will continue to do so. This company is great to work with.Posted on Jason RohlingOctober 17, 2023Trustindex verifies that the original source of the review is Google. This is a fantastic company with well thought out and high-quality products. The 'kits' for cable ends, tees and terminals are complete and easy to install. All instructions are complete and excellent support is available. The paper installation manual is a complete planning and installation guide. Company support is first rate. Highly recommended vendor.Posted on Mark StiegemeierOctober 2, 2023Trustindex verifies that the original source of the review is Google. Excellent products from an outstanding company. Very glad everything is American made and it shows! I contacted the company twice before ordering and I received an answer within the hour. Shipping was vey fast since I ordered on Friday and was delivered on Monday! The 10 year warranty is superior and instructions are clear. There is not another heat cable on the market that even come close to these guys.Posted on Paul BaragerAugust 8, 2023Trustindex verifies that the original source of the review is Google. Great installation of heat tape on two roof sections. Installer showed up on time, did a professional job, and checked that it worked.Posted on Eric BresslerAugust 5, 2023Trustindex verifies that the original source of the review is Google. As an installer of Heat Tape on homes, Radiant Solutions provides super high quality heat cable. It’s a mix of ease of installation and some of the best customer support that makes this above and beyond expectations. The waves this cable creates in rooflines is very satisfying to install and look at. Grip Clips are the best and strongest way to securely mount it to the roofline.Posted on Joshua BeckettJuly 23, 2023Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more








As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.
The short answer is NO. Self-regulating heat cable does not turn itself on and off automatically. To do that you need to put the cable on a switched circuit or outlet or on a controller. Of course, you can also be old-school about it and simply plug and unplug as needed.
“Self-Regulating” refers to the fact that these cables are temperature sensitive. Due to their construction, these cables sense changes in temperature along their entire length, demanding more power as temps fall and less when they rise.
PipeFreeeze Pro™, Pipe Freeze Protection Solution has a built in thermostatic switch, meaning it will turn on and off on it’s own.
Heat Tape Pro™, does not contain a built-in thermostatic controller. We recommend adding the ThermaCord™ Thermostatic controller to turn your Heat Tape PRO to turn the cable on and off with changes in temperature.
The amount of heat cable needed for pipe freeze prevention is determined by a couple of simple factors including: Length of pipe, diameter of pipe, distance to power supply and number of valves.
Most of the time, we do not recommend a spiral cable application because it’s simply not necessary. It requires 3x the cable to do the same job.
Therefore, simply use a straight, single run of cable affixed to the bottom of the pipe (think 6 o’clock position) using the provided fiberglass installation tape. Next, add 1 foot of cable for every valve because you will be wrapping the valve with cable. For pipes less than 1″ in diameter, a single cable run is sufficient. For larger pipes, two cable runs are recommended. Keep in mind that plastic pipes are less thermally conductive so you may choose to use two cable runs on larger plastic pipes to be safe. Finally, if your outlet isn’t close to the pipe you are treating, factor in enough heat cable to reach your outlet (Pipe Freeze PRO does come with a 36″ power cord).
Finally, you must install insulation on your pipe and heat cable assembly in order for the system to operate effectively. See instructions for further details.
We are building a hand guide to identify what kind of roof you have and find the clips that can/should be used with that roof-type.
View the Guide Explaining What Clips You Need Here
We have a guide on How to Measure for Purchasing Heat Tape that will help you. Once you have your measurements, you can find our Heat Tape Calculator here.
The cable can be exposed to wetness but the thermostat must stay dry to function properly. Use Pipe Freeze PRO for pipe freeze prevention applications only.
Heat Tape Pro and Pipe Freeze Pro are offered in many lengths from 6-foot up to 150-foot. These products are not designed to be modified, so you should pick the length you need and work with that length. These cables should not be altered and doing so would void any warranty on the product.
We offer heat tape on spools from 250-foot to 1000-foot. These spools are designed to be cut to length, made into multiple cables, etc. Heat Tape on spools needs to be hard-wired into a junction box, or have a power connection plug-in manually added to it for use. It also requires ends to be properly sealed and terminated. When working with Heat Tape on spools, a Licensed Electrician should be utilized to assure proper wiring per regional codes and standards.
Including a thermostatic heat tape switch or controller in your installation will cut power to your heat tape in times it is not needed. This will lessen your environmental footprint and save you money.
Savings will always depend on the weather and how often you have temperatures above the threshold that the switch turns on your heat cable. In most situations where heat cable is needed, savings will offset the cost of the ThermaCord and then some.
See Below
Measuring is not difficult and you can make measurements without going up on your roof or using a ladder if you err on the side of overestimating the distances. Here’s Radiant Solutions Guide to Measuring for Heat Tape, which gives a detailed overview of measuring and some tips and resources, if you think you need it.
Once you have your measurements, you can use our Heat Tape Calculator to help you determine the length of Heat Tape Pro you need, the number of Heat Tape Clips you’ll need, and misc. product considerations.