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Request Help with Your Heat Tape Installation

Every heat tape installation has its unique requirements and characteristics. Some installations are basic, while others can get relatively complex, depending on several factors and scenarios. Submit the specifics of your installation and we can help you design it to maximize it’s performance.

Some Resources to Help

The below resources were created to identify pertinent information about your installation. Use them to convey the most detailed and accurate information when submitting your request.

Heat Tape Pro Manual

Product Manual for Heat Tape Pro including installation info

Measuring Guide

Directions to measure for heat tape.

Heat Tape Calculator

A tool to calculate how much heat tape you need

Identify Your Roof Type

Help Identifying Roof Materials and Types

Gutters & Downspouts

In isolation or part of a larger installation

Additional Info

Besides the tools above, here’s a few areas on our site that have a wealth of information out Installations.

Product Buying Guide

If your unsure what products you need, this guide can help

FAQs

If you have general questions, chances are: we've already answered them.

Case Studies

Detailed information about common installation scenarios & more.

Essential Basics:

There are several things we need to know for every installation. We require this info as part of the help process. By having this info ready in advance, you are expediting and prioritizing your request.

heat tape installation basics

1) Roof Type

Understanding the material and type of Roof you have is crucial to determine what installation system you’ll need. Don’t know what kind of roof your home has? See the Measuring guide for info.

2) Eave Length

You need to know how much horizontal roofline and/or gutter coverage you are looking to protect. Generally, this is the area you want to protect from ice build-up. See the Measuring guide for info.

3) Eave Depth

We’ll need to know the depth (in Inches) of your eave. This is how farther edge of your roof protrudes out beyond your external wall. See the Measuring guide for info.

4) Number of Valleys

We’ll need to know if any of these are present, as the may need to be protected. Don’t know what these are? See the Measuring guide for info.

5) Gutters & Downspout

If you have gutters, you’ll need to trace a path from the edge of your roof to the ground. See the Measuring guide for info.