Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

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FAQs

Frequently Asked Questions

The amount of heat cable needed for pipe freeze prevention is determined by a couple of simple factors including: Length of pipe, diameter of pipe, distance to power supply and number of valves. 

Most of the time, we do not recommend a spiral cable application because it’s simply not necessary. It requires 3x the cable to do the same job. 

Therefore, simply use a straight, single run of cable affixed to the bottom of the pipe (think 6 o’clock position) using the provided fiberglass installation tape. Next, add 1 foot of cable for every valve because you will be wrapping the valve with cable. For pipes less than 1″ in diameter, a single cable run is sufficient. For larger pipes, two cable runs are recommended. Keep in mind that plastic pipes are less thermally conductive so you may choose to use two cable runs on larger plastic pipes to be safe. Finally, if your outlet isn’t close to the pipe you are treating, factor in enough heat cable to reach your outlet (Pipe Freeze PRO does come with a 36″ power cord). 

Finally, you must install insulation on your pipe and heat cable assembly in order for the system to operate effectively. See instructions for further details.

Good news. Heat Tape Pro and Pipe Freeze Pro are the only heat cables in the world you can see is working. The GlowCap is the LED end cap used to terminate all of our pre-terminated heat cables. If you see the green light glowing at the end of the cable, the cable is working. We also offer a GlowCap End Seal Kit for field assembled cable systems.

Another quite obvious way of determining if your heat cable is working is to feel if it is warm.

The Thermostat keeps the heat cable turned off (and thus draw no power) until it detects temperatures below 37ºF. 

Once it turns on, the self-regulating aspect takes over and directs heat to the area(s) of the cable that are in contact with the cold. The thermostat should be positioned outside of the insulating layer so it can effectively read the temperature of the air.

If you are in need of a specific product that is currently out of stock, you can request to be notified when new inventory of product is in stock.

Click Here to complete the Re-stock Notification Form

We generally do not reserve stock for miscellaneous reasons outside our stated inventory on this website. Besides selling on this website, we also Sell our products on Amazon.com – in doing so, we send separate inventories to their warehouse for fulfillment, so you could check inventory of the product you are looking for there.

Totally.

Pipe Freeze PRO can be overlapped during installation. This is a fundamental advantage of self-regulating heat cable over cheap, constant wattage cable found in hardware stores is that it can be overlapped without risk of shorting out or catching fire. So yes, overlap away!

Yes.

Radiant Solutions has the most comprehensive installation system for Heat Tape that exists. We make accessories to install heat tape on almost any kind of roof.

Click here to learn about product specifically for Natural Cedar Roofs

Click Here to lear about products for synthetic cedar roofs

Self-Regulating Heat Tape will draw variable Power depending on the ambient temperature. It draws more power when temperatures are cold and less power when temperatures are warmer. However when the self-regulating cable is plugged in, it is always working, even if only slightly drawing power in warm temperatures. Adding the temperature-controlled switch like ThermaCord to plug-in heat tape or a Thermostatic Controller with Sensor to field assembled cable, will cut the supply of power to your Heat tape when it is not needed. 

This will save you energy Costs.