Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

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FAQs

Frequently Asked Questions

Not as hot as your forehead.

Radiant Solutions Self-Regulating Heat Tape changes its heat output based on the temperatures of its surrounding environment. At any given point, depending on the temperatures outside, the cable could be a range of temperatures. However, its peak temperature is not very hot –typically between 60º-85º when operating in a cool environment. Another way to think about it is that as long as the cable is above freezing it will do its job, which is to create and maintain melted pathways through snow and ice.

This gives our Heat Tape a great advantage over the heat tape you can buy in ‘Big Box’ retailers, because it creates enough warmth to effectively do its job, but won’t do damage to surfaces that it touches. Additionally, our heat cable can be overlapped without concern. Heat Tape that is not self-regulating (i.e., ‘constant wattage’) can not do this (they have explicit warnings in the directions not to do this for risk of fire).

We have even witnessed a coil of crappy big box heat tape starting a fire because it got plugged in when it was still coiled. (Yikes!)

Yes. When the Heat Tape is plugged into a working outlet the plug will light up.

Note:
If you are using a Thermostatic switch like the ThermaCord with Heat Tape Pro, the plug on your heat tape will only be lit up when the ambient temperature is low enough and your ThermaCord has switched on power to your Heat tape. (for Pipe Freeze Pro, the thermostatic switch is integrated and comes after the plug, so your plug should be illuminated)

Yes, but there are limits.

Like Heat Tape Pro, Pipe Freeze Pro should not be installed on pipes that regularly heat up to over 150ºF as this may cause longterm damage to the heat cable. It therefore depends on how hot you have your water heater set to. On average, water heaters are set to about 140ºF to prevent scalding.

No. 

While the cable itself can be exposed to moisture you should keep the thermostat in a dry location.

No. Not even close.

Our cables operate at between 40ºF to 90ºF so they will not melt or damage any surface or material they come into contact with. Except chocolate. Our cables will thoroughly melt chocolate.

Yes.

Heat Tape Pro & Piper Freeze Pro can both overlap and/or touch itself in your installation.

Heat Tape Pro

It’s fine to overlap your heat tape pro, or have it touching itself in your install. The cable only itself heats up to less than 100ºF at most. This is plenty of warmth to stop ice dams from forming, but isn’t that much warmer than the temperature of your body. Sometimes it won’t even feel that warm to the touch.

This is different than a lot of heat tape that can be purchased at stores: contestant wattage cable can get much hotter and can even be dangerous if you overlap them. Not our cable, however.

Pipe Freeze Pro

Pipe Freeze Pro can touch itself, overlap with itself, or be wrapped around itself on the pipe. It won’t get too hot because not only is it designed to have a maximum output temperature that is less than 100ºF, it is self-regulating –so it’s output adjusts to the ambient temperature near the cable.

As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.