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Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

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FAQs

Frequently Asked Questions

Self-Regulating Heat Tape will draw variable Power depending on the ambient temperature. It draws more power when temperatures are cold and less power when temperatures are warmer. However when the self-regulating cable is plugged in, it is always working, even if only slightly drawing power in warm temperatures. Adding the temperature-controlled switch like ThermaCord to plug-in heat tape or a Thermostatic Controller with Sensor to field assembled cable, will cut the supply of power to your Heat tape when it is not needed. 

This will save you energy Costs.

Yes. Heat Tape Pro can be used on your flat roof and will not harm the roofing material.

Radiant solutions has developed several accessories and installation components that work well for flat and low-pitch roofs. Installing heat tape on a flat roof often requires more unique considerations than standard serpentine patterns used on pitched roofs.

Check out our Case Studies for examples of Heat Tape installations, including information on flat roofs.

Also refer to the Heat Tape Pro Product Manual for information on flat roof installations of heat tape.

Pipe Freeze Pro’s integrated thermostat turns power on and off automatically to the cable to save electricity. The thermostat is the lump located between the power cord and the heat cable. The thermostat triggers the cable to turn on at 37ºF and off at 50ºF, with a sensitivity range of +/- 4ºF.  It’s a great feature that makes Pipe Freeze Pro unique among heat cables on the market.

Can Pipe Freeze Pro get wet?

Yes and no. The cable is approved for exposure to wet conditions but you should keep the thermostat dry for proper operation.

Does the thermostat/sensor need to be touching the Pipe?

No. The thermostat need only be exposed to cold air. It does not hurt to have the thermostat attached to the pipe but it is not necessary. If you choose to attach it to the pipe keep in mind that the thermostat should not be covered with insulation.

Should the thermostat be under the insulation?

No. You want the thermostat to react to the cold environment so it triggers the Pipe Freeze Pro to turn on.

No. Pipe Freeze PRO is not designed for use in outdoor conditions.

The cable can be exposed to wetness but the thermostat must stay dry to function properly. Use Pipe Freeze PRO for pipe freeze prevention applications only.

As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.

There is no difference.

The terms heat cable, heat tape and heat trace are all used interchangeably to described heated cables used to protect pipes from freezing, preventing roof and gutter ice dams from forming and for safeguarding temperature sensitive components.

Other terms we’ve seen used regarding Heat Tape are:

  • Heat Coils & Heating Coils – Heat Tape has been called this because of the way the zig-zag pattern looks like a heating coil-element (like inside of a toaster)
  • Gutter Trace – Heat Tape get’s called this because of the usage in and around gutters

Heat Tape Pro is rated for wet locations and outdoor environments. It is ideally suited for outdoor pipes and can be installed in open drains, such as 4″ PVC pipes for gutter system drainage.

Do not use Pipe Freeze Pro for wet location pipe freeze protection.