Stop ice problems before they begin.

Protect your roof, gutters and pipes with Radiant Solutions heat cable.

Shop Heat Tape Products

FAQs

Frequently Asked Questions

As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.

Self-Regulating Heat Tape will draw variable Power depending on the ambient temperature. It draws more power when temperatures are cold and less power when temperatures are warmer. However when the self-regulating cable is plugged in, it is always working, even if only slightly drawing power in warm temperatures. Adding the temperature-controlled switch like ThermaCord to plug-in heat tape or a Thermostatic Controller with Sensor to field assembled cable, will cut the supply of power to your Heat tape when it is not needed. 

This will save you energy Costs.

Orders are generally fulfilled within a business day of your purchase. Delivery times depend on where you are in the U.S.

heat tape shipping times

Free Shipping

The Free Shipping option uses available “standard” delivery methods for whichever carrier services your location. For many that means UPS ground, but for locations that UPS doesn’t go to –or is too expensive, we substitute a different carrier. 

We are based in the Twin Cities (Minneapolis/St. Paul) metro area, so depending on where you are located, your shipping time will vary.

Here’s A link to shipping distances with Approximations of Lead times

2-Day Shipping

If you can’t wait for your product to arrive via UPS ground, Radiant Solutions also offers a paid, 2-day shipping option. One thing to keep in mind: our cables are fairly heavy, which mean they are expensive for us to ship. This means that they are even more expensive to ship expeditiously. A little bit of planning ahead can save you some good money.

The Thermostat keeps the heat cable turned off (and thus draw no power) until it detects temperatures below 37ºF. 

Once it turns on, the self-regulating aspect takes over and directs heat to the area(s) of the cable that are in contact with the cold. The thermostat should be positioned outside of the insulating layer so it can effectively read the temperature of the air.

Radiant Solutions products, including Ice Dam Prevention products such as Heat Tape Pro and Pipe freeze Prevention products like Pipe Freeze Pro can be purchase here at this website or at Amazon.com.

No. 

While the cable itself can be exposed to moisture you should keep the thermostat in a dry location.

No. Pipe Freeze PRO is not designed for use in outdoor conditions.

The cable can be exposed to wetness but the thermostat must stay dry to function properly. Use Pipe Freeze PRO for pipe freeze prevention applications only.