As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.
Trustindex verifies that the original source of the review is Google. I contacted radiant solutions company through their contact us tab on the website. Matt answered my email very promptly. I had a few more questions so I sent him another email and he called me right back by phone instead of chatting back-and-forth n email. He took the time to answer all my questions and give me inside tips on installation. I highly recommend them and I highly recommend Matt as a sales / customer service representative.Posted on Anthony MarinoJuly 9, 2025Trustindex verifies that the original source of the review is Google. We are so pleased with the service and product from this company. The self regulating pipe heating cables that we have purchased have kept our pipes in our RV from freezing and running smoothly in this super cold winter. They have been easy to install and monitor. I would highly recommend ALL of the products from this company.Posted on Kelly BarnettJanuary 20, 2025Trustindex verifies that the original source of the review is Google. I've worked with these guys a few times now and they've been super helpful every time and are great to work with!Posted on JJ BlueNovember 16, 2023Trustindex verifies that the original source of the review is Google. Amazing products and the best customer service! Have used them for a while and will continue to do so. This company is great to work with.Posted on Jason RohlingOctober 17, 2023Trustindex verifies that the original source of the review is Google. This is a fantastic company with well thought out and high-quality products. The 'kits' for cable ends, tees and terminals are complete and easy to install. All instructions are complete and excellent support is available. The paper installation manual is a complete planning and installation guide. Company support is first rate. Highly recommended vendor.Posted on Mark StiegemeierOctober 2, 2023Trustindex verifies that the original source of the review is Google. Excellent products from an outstanding company. Very glad everything is American made and it shows! I contacted the company twice before ordering and I received an answer within the hour. Shipping was vey fast since I ordered on Friday and was delivered on Monday! The 10 year warranty is superior and instructions are clear. There is not another heat cable on the market that even come close to these guys.Posted on Paul BaragerAugust 8, 2023Trustindex verifies that the original source of the review is Google. Great installation of heat tape on two roof sections. Installer showed up on time, did a professional job, and checked that it worked.Posted on Eric BresslerAugust 5, 2023Trustindex verifies that the original source of the review is Google. As an installer of Heat Tape on homes, Radiant Solutions provides super high quality heat cable. It’s a mix of ease of installation and some of the best customer support that makes this above and beyond expectations. The waves this cable creates in rooflines is very satisfying to install and look at. Grip Clips are the best and strongest way to securely mount it to the roofline.Posted on Joshua BeckettJuly 23, 2023Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more








As the manufacturer we do not recommend using exension cords but we recognize that many customers do it. If you must use an extension cord, then buy the shortest cord necessary to do the job and make sure it is a 12 gauge thickness.
Self-Regulating Heat Tape will draw variable Power depending on the ambient temperature. It draws more power when temperatures are cold and less power when temperatures are warmer. However when the self-regulating cable is plugged in, it is always working, even if only slightly drawing power in warm temperatures. Adding the temperature-controlled switch like ThermaCord to plug-in heat tape or a Thermostatic Controller with Sensor to field assembled cable, will cut the supply of power to your Heat tape when it is not needed.
This will save you energy Costs.

The Free Shipping option uses available “standard” delivery methods for whichever carrier services your location. For many that means UPS ground, but for locations that UPS doesn’t go to –or is too expensive, we substitute a different carrier.
We are based in the Twin Cities (Minneapolis/St. Paul) metro area, so depending on where you are located, your shipping time will vary.
Here’s A link to shipping distances with Approximations of Lead times
If you can’t wait for your product to arrive via UPS ground, Radiant Solutions also offers a paid, 2-day shipping option. One thing to keep in mind: our cables are fairly heavy, which mean they are expensive for us to ship. This means that they are even more expensive to ship expeditiously. A little bit of planning ahead can save you some good money.
Once it turns on, the self-regulating aspect takes over and directs heat to the area(s) of the cable that are in contact with the cold. The thermostat should be positioned outside of the insulating layer so it can effectively read the temperature of the air.
Radiant Solutions products, including Ice Dam Prevention products such as Heat Tape Pro and Pipe freeze Prevention products like Pipe Freeze Pro can be purchase here at this website or at Amazon.com.
While the cable itself can be exposed to moisture you should keep the thermostat in a dry location.
The cable can be exposed to wetness but the thermostat must stay dry to function properly. Use Pipe Freeze PRO for pipe freeze prevention applications only.
Heat Tape Pro has the most comprehensive installation system that works on almost any kind of roof type.
For information about installing Heat Tape Pro on a Natural Slate Roof, Click here.
For information about installing Heat Tape Pro on a Synthetic late Roof, Click here.